Caller Navigator
Introduction
This manual describes the manual import of data using Caller Navigator (PepperShop Enterprise interface). The import file is uploaded to the data exchange directory via Caller Navigator Web Uploader or FTP and the import process is started in the Caller Navigator. The interface is also optimized for automated processes, which is why status files are used.

Import File Name and Format
The import files are delivered in CSV format. This can be created with any spreadsheet software (e.g. LibreOffice, Google Docs Spreadsheet, Microsoft Excel). When saving the CSV document, the following information must be provided:
•Character set: Unicode (UTF-8) - by default WITHOUT BOM header (Excel!) •Field separator: ; (semicolon) •Text separator: " (double quotation marks)
The file names for import are specified as follows:
| File name | Import |
|---|---|
| set_artikel_inp.csv | Import the complete article stock |
| set_artikel_inkrementell_inp.csv | Import part of the article stock |
| set_kategorien_inp.csv | Import categories |
| set_kunden_inp.csv | Import customer data |
| set_kunden_vereinen.csv | Transfer customers to other customers (duplicate cleanup) |
| set_lieferadressen_inp.csv | Import delivery addresses |
| set_optionsartikel_inp.csv | Import option article links |
| set_lieferstatus_inp.csv | Update delivery status for orders |
| set_hersteller_inp.csv | Import manufacturers |
| set_debitorenpreise_inp.csv | Import debtor prices (price per customer/customer group) |
| set_zeilenrabatte_inp.csv | Import line discounts (discount per customer/customer group) |
| set_lager_inp.csv | (Multi)Warehouse stock bookings |
| set_gutscheine_inp.csv | Import vouchers |
| set_seriennummern_inp.csv | Serial numbers and warranty expiration date import |
| set_kontierungsgruppen_inp.csv | Article accounting groups import |

Import File
Let’s assume you want to import an article stock. It’s best to first export the article stock so that the column names are correct.

You can now download the file or view it. Once you have entered your articles, you can upload the adjusted csv file again. You do this under set_artikel upload. Warning, articles that are not in this list will be deleted! You can now start the import:

If the import is successful, the following message is displayed:

If an error has occurred, an error file appears and you can view it. Here you will see the error.

The principle is the same for all other import options.

Upload Import File via FTP
Larger import files are preferably uploaded directly to the data exchange directory using an FTP program. Path data exchange directory: /path_to_shop/shop/Admin/caller/cli_datenaustausch/ A file uploaded via FTP can be made visible in the Caller Navigator via ‘Update Navigator’.
Article Image Assignment
If article data has been imported, article images should usually also be assigned. There are various ways in the shop to link images. Before starting the import, the image size must be defined once in the design settings: Shop Administration → Design → Settings → Articles (tab) → Micro- / Mini- / Large image sizes. Then the import can be started. Here are some possible implementations:
- Images as HTTP links: One method is to specify URLs to images already published on the Internet in the article import fields ‘Image large’ and ‘Image small’ (starting with http://…) - then everything is already done. This form of integration has the advantage that images used in multiple places only need to be maintained centrally. The disadvantage is that they must be maintained separately.
- Upload images as files in shop and link in article import: 1.) In the article import field ‘Image large’, the file name of the large article image is specified. 2.) The article images are uploaded e.g. via FTP to the shop directory shop/ProdukteBilder. 3.) The shop automatically generates the thumbnails, proceed as follows: Shop Administration → Settings → System Configuration → Operations → Generate and update thumbnails
- Upload images as files in shop, link: Article images have article number as image names: 1.) The article images are uploaded e.g. via FTP to the shop directory shop/ProdukteBilder. 2.) Shop Administration → Settings → System Configuration → Operations → Assign article images to products based on article number (possibly thumbnail generation is also needed - see above).
Appendix




Further Help
Do you have questions or need assistance? Do you have special requirements or desire a custom solution for your system? Our support team is happy to help. Support services are charged based on time and material at CHF 195.- / hour. Here is how to reach us:
- Email: support@glarotech.ch
- Phone: +41 (0)71 923 08 58
- Opening Hours: Monday – Friday I 8:00 a.m. – 12:00 p.m. I 1:30 p.m. – 5:00 p.m.
Other Useful Pages
- FAQ (Frequently Asked Questions)
- Modules & Functions
- Interfaces
