Hotjar
Hotjar
Hotjar helps you to better understand your customers’ user behaviour and know exactly what they like and don’t like. Using visual representations such as heat maps and recordings, Hotjar shows you how visitors move around your web shop. You can also integrate feedback and surveys to get direct feedback.
Module Configuration
Now switch to the administration of the online shop and activate the Hotjar configuration in the Analytics module.
Paste the Hotjar ID into the field. After clicking on Save, Hotjar will be applied immediately.
Configuring Hotjar
Next, you will need a Hotjar account. To link this account to your shop, you must complete the following steps.
- After you have created the account, you will receive a Hotjar ID that you must insert into the shop administration.
To do this, click on Profile → Organisation Settings in the upper right corner.
- You can find your account here. Enter the ID in the shop module.
- The online shop is now being tracked. It takes a few days for the results to appear in Hotjar.
Further Help
Do you have questions or need assistance? Do you have special requirements or desire a custom solution for your system? Our support team is happy to help. Support services are charged based on time and material at CHF 195.- / hour. Here is how to reach us:
- Email: support@glarotech.ch
- Phone: +41 (0)71 923 08 58
- Opening Hours: Monday – Friday I 8:00 a.m. – 12:00 p.m. I 1:30 p.m. – 5:00 p.m.
Other Useful Pages
- FAQ (Frequently Asked Questions)
- Modules & Functions
- Interfaces