Legal

Introduction The General Data Protection Regulation (GDPR) came into force on 25 May 2018. Since the end of 2019, consent managers have also been a major topic for online shops. Website visitors should be able to configure in a differentiated way for all services used, whether the cookie may be set or not. Especially for third party or tracking cookies. On-page cookies, which are required immediately to deliver the service for which the page was created, are always permitted. »

Introduction The Swiss Data Protection Act (CH-DSG) and the European General Data Protection Regulation (EU-GDPR) protect personal data and regulate its handling. For online shops, this means that they must comply with legal requirements when collecting, storing and processing customer data in order to guarantee the privacy of users. When you are affected CH-DSG: You have a branch, branch office or subsidiary in Switzerland You process personal data via a Swiss company You deliberately offer services to persons resident in Switzerland You monitor the behaviour of Swiss persons*. »

Introduction In Switzerland, there is no legal obligation to use General Terms and Conditions (GTC). Nevertheless, GTCs are advantageous, especially in online and mail order business, as there is a great need for regulation here. PepperShop provides you with a GTC template. Please read these carefully and adapt the text if necessary. We recommend at least regulating the place of jurisdiction and cancellation in the GTC. Companies that also serve customers in Germany should also include the cancellation policy required by German law and the corresponding sample cancellation form in their GTC. »

Introduction In Switzerland, an imprint obligation has been in force since 1 April 2012, similar to the German provider identification obligation. At PepperShop, the legal notice is visibly linked in the footer of every page by default. The contact details and address from the General Settings are automatically transferred and displayed in the legal notice. The legal notice must be completed by the shop owner in accordance with the legal requirements of their country. »

Introduction reCAPTCHA is a Google service designed to protect websites from automated attacks such as spam or abusive use. It distinguishes between real people and bots (‘digital robots’) that try to abuse forms or other website functions. With the free reCAPTCHA module from PepperShop, you can integrate reCAPTCHA into your online shop. In this guide, we will explain more about reCAPTCHA, how to configure the module and how to clean up existing spam registrations. »

Introduction If your company is based in Germany or you deliver to Germany, we recommend that you adjust some settings in the PepperShop. Note: We are not legal advisors and accept no liability. For legal advice, we recommend that you consult a lawyer. Adjust settings “Shop administration” → “Settings” → “General Information” → “Shop-configuration” “Shop-configuration” → “Order overview display:” → “On the order completion page” → “Shopping cart product images:” → ☑(tick the box) “Edit product” “Product price additional display:” → ☑ Display VAT info ☑ Show shipping info ☑ Use basic price “Customer information / Cancellation policy” → “Customer information / Cancellation policy” → “Customer information / Cancellation policy” ☑ Should the text for customer information / cancellation policy be displayed in the ordering process? »

Requirements The PepperShop E-Commerce System is Trusted Shops pre-certified. As a PepperShop operator, you benefit from the advantages of a pre-certified system, including price advantages. To be able to use Trusted Shops together with your PepperShop, your shop must be at least version 5 build 64 or newer. Trusted Shops can be used from PepperShop Standard. Older shop versions can no longer meet all legal requirements. You did not need any additional modules for the implementation. »

VAT Adjustment - procedure as of January 1, 2024 What this is about As a result of the vote on September 25, 2022, the standard VAT rate will be increased to 8.1%, the special rate for accommodation will rise to 3.8% and the reduced rate will now be 2.6%. The reason for the increase in tax rates is the approval by referendum on the amendment to the AHV law and the Swiss federal resolution on additional financing of the AHV (provision for old age and ill health). »