First Steps

Introduction With the PepperShop online shop, you have over 40 different payment methods available for your customers. Some payment methods are already preconfigured and only need to be activated. For electronic payment methods such as Mastercard, Visa, Twint etc., a contract with a payment service provider (PSP) is still required. Standard payment methods The following payment types are already pre-configured under “Settings” → “General” → “Payment types”: Prepayment - You can enter your bank information here, which will be displayed to the customer after the order. »

Introduction You can create a new Article in Administration under Article – New Article. The Article mask is divided into three steps (pages): Edit an Article. Assign Articles to categories. Assign an image to an Article. Edit an Article In this mask you can enter the master data of the Article. At minimum this must include the following information: Article no.: Identification number assigned by the shop operator Name: Designation of this Article in all languages Price: Article selling price Article no. »

Introduction Under Categories you manage the category structure of your PepperShop. Categories represent containers to which articles (products) are assigned. An article can be assigned to several categories at the same time. The categories are displayed in the main menu. Category overview You can see the menu items in the category overview There are four category types: Main Categories : Categories presented on the first level. These can have subcategories and also category headings. »

Introduction Would you like to create shipping options in your shop? Then you’ve come to the right place! With the help of these instructions, you can not only display the shipping options, but also adapt them to your needs in detail. Now for the implementation: Categories Country Groups In the shop administration, you can select Country Group 1 under Settings>Delivery countries/Shipping>. You then get to the mask for editing Country Group 1. »

Introduction These instructions will tell you everything you need to know to get started quickly with PepperShop. More detailed instructions, if available, are linked to the respective chapters. Shop administration You can manage and customise your online shop in the shop administration. Login You will receive an e-mail from us with a link to the administration, user name and password. By the way, you can also access the administration if you write “/shop/Admin/” after the URL of your shop. »

Procedure after receiving an order The First Order Has Arrived! What to Do.. These instructions describe how to process a new order that just arrived in your PepperShop and also show various possibilities and fulfillment procedures. It is your decision as a shop administrator what processes fit best to your company and your products. The instructions in this manual should be considered as recommendations. If your PepperShop is connected to an ERP solution which processes the orders, this manual is usually not anymore required, because these steps are part of the ERP order handling process. »