Consent Manager
Introduction
The General Data Protection Regulation (GDPR) came into force on 25 May 2018. Since the end of 2019, consent managers have also been a major topic for online shops.
Website visitors should be able to configure in a differentiated way for all services used, whether the cookie may be set or not. Especially for third party or tracking cookies.
On-page cookies, which are required immediately to deliver the service for which the page was created, are always permitted. These include, for example, session IDs and longer-lasting cookies to save the language setting.
In PepperShop, the Cookie Manager can be activated by default. This can be done in the administration under Settings -> General -> System configuration -> “Use cookie manager”. Here you can set the check mark, after which a cookie manager is displayed to the customers.
Starting with PepperShop v.8, an internal Consent Manager has been developed, which implements the corresponding requirements according to DSGVO and the new CH-DSG.
With the module Consent Manager you can directly integrate an external Consent Management service of your choice into the PepperShop.
External consent management service providers
There are numerous consent management tools on the market. PepperShop’s preferred cooperation partner is usercentrics.
Module config
To configure the Consent Manager module, first go to the module management of your PepperShop. In the main menu on the left click on Module -> Consent Manager
- Activate the module. If the module is deactivated, no customer widget is displayed by the customer.
- Copy the widget code of an external consent management provider here.
- Save the changes.
What is a widget?
The widget code is provided to you by the relevant consent management provider and is there to ensure that the consent manager is correctly displayed by the customer on your online shop.
In most cases, the widget code is a piece of HTML or Java Script code.
Widget code example from the consent management provider [usercentrics] (http://usercentrics.com):
<script type="application/javascript" src="https://app.usercentrics.eu/latest/main.js" id="xxxxx" ></script>
Customer presentation in the web shop
As soon as the widget code has been stored in the Consent Manager module, the corresponding widget appears on the customer side of your online shop.
Example Consent Manager closed:
Example Consent Manager unfolded:
Installation
System Requirements
In order to use the Consent Manager module, at least one PepperShop v.8.0 Standard or Professional is required.
Module installation
Go to the shop administration and go to the Modules menu. On the left side, with the modules not yet installed, you can now see the Consent Manager module listed.
Now select the Consent Manager module has to be selected and the click on the “Install” button. If the installation routine runs without problems, this will be communicated on the following page. The module is now installed. We now click on the button ‘Back to module administration’ and there ‘Back to module administration’. We now see the button for managing the Consent Manager module.
Die Installation des Consent Manager Moduls ist nun abgeschlossen. Damit das Modul eingesetzt werden kann, muss das Modul nun noch an die spezifische Konfiguration des Shopbetreibers angepasst werden, siehe dazu das nächste Kapitel ‘Modulkonfiguration’, weiter unten.
Further help
Do you need further support? PepperShop provides you with different options.
- Often a click in the administration on the top right on the question mark icon helps. Here you can get direct help on the relevant topic.
- Various answers can be found in the FAQ. These can also be called up in the shop administration via Help&News -> Help archive. Or via our homepage https://www.peppershop.com/de/services/support/faq/
- At the PepperShop Academy https://www.peppershop.com/de/services/academy/ you can find various free video tutorials.
- We are also available to you by email or phone (CHF 185./h) support@glarotech.ch or +41 71 923 08 58